Typically, firewall needs two days to finish training completely. Training is required to analyze your website traffic and thus reduce false positives. If after two days after installation the firewall does not block attacks, please contact support.
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Popular FAQ's
How does manual scan work?
To start scanning you need to click on rescan button in antivirus logs module. In case no changes happened to your filesystem since the last automati…
How does antivirus work?
Our antivirus scans every 6 hours and scans automatically each time the filesystem changes. In other words, if you upload a new file to your website …
Why doesn’t firewall block the attacks?
Typically, firewall needs two days to finish training completely. Training is required to analyze your website traffic and thus reduce false positive…
Why don’t I see my verification mail?
Check other sections of your mail service. It is possible that the letter got into spam. If you use gmail, also check the "Promotions" section
What is WebTotem?
The world's friendliest professional-grade security monitoring and protection for websites.